Privacy Policy

1) Information We Collect

• Account information (name, email, authentication identifiers) when you sign up or log in.
• Connected account data (social platform identifiers, usernames, profile pictures, and authorization tokens) when you connect third-party accounts.
• Content you provide (captions, prompts, drafts, scheduled posts) and any files you upload (images/videos).
• Usage and device data (pages viewed, features used, approximate location from IP, browser/device information) for security and analytics.

2) How We Use Information

• Provide, operate, and maintain Postlo.ai (publishing, scheduling, media uploads, and connected accounts).
• Process your requests, including generating AI-assisted content and enabling cross-platform publishing.
• Communicate with you about your account, updates, security alerts, and support requests.
• Detect, prevent, and investigate fraud, abuse, and security incidents.
• Improve our product, performance, and user experience.

3) Sharing and Disclosure

We share information only as needed to run Postlo.ai, including with:

• Social platforms you connect (to publish content and retrieve basic integration details).
• Service providers who help us host, store, and deliver the service (e.g., infrastructure, file storage, analytics, and customer support tools).
• Legal and safety when required by law, or to protect rights, safety, and security.

4) Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings.

5) Data Retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You can remove connected accounts and delete content within the product where available.

6) Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7) Your Choices

• Access and update certain account information through your settings.
• Disconnect social accounts at any time from Connected Accounts.
• Opt out of non-essential marketing emails (where provided) by using the unsubscribe link.

8) Children's Privacy

Postlo.ai is not directed to children under 13, and we do not knowingly collect personal information from children.

9) Changes to This Policy

We may update this policy from time to time. If we make material changes, we will post the updated policy on this page and update the effective date.